MUSCLESKINS
Precision Swimwear for men.

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SHIPPING INFORMATION Flat Rate Shipping Insurance  $4.00



Please allow up to 7 business days for your order to be produced before shipment.  If you need it faster, please select RUSH service, available on our homepage.  All orders are DISCREETLY shipped from Fort Lauderdale, Florida via USPS.  Your credit card will show payment to HYP7.  There will be no indication of MUSCLESKINS or contents anywhere on the shipping envelope.


OPTIONAL INSURANCE - REALLY, YOU NEED THIS!

All Economy and Priority Mail shipments are shipped uninsured.  Muscleskins/HYP7 assumes no liability for orders lost or damaged in transit. We encourage ALL customers to purchase the optional Flat Rate Shipping Insurance above at a cost of $4.00 per order.  Express Mail shipments are automatically insured up to $100.00.  If your Express Mail shipment value exceeds $100.00, we encourage you to purchase the insurance.  Muscleskins assumes full responsibility for your order until it is shown as "accepted" on the USPS website at www.usps.com.  All customers will receive a tracking number from service@paypal.com once shipped.  Please add service@paypal.com to your contact list to ensure you receive this email.

Insurance is not available to all countries.  If you select insurance to a country that can not be insured, we will notify you and give you the option of cancelling your order or shipping it "at risk" (uninsured).


 


SHIPPING CHARGES

Shipping charges vary.  They are based upon estimated weight, shipping method, and shipping location.  Please enter your zipcode or country into your shopping cart to view shipping rates for your order.  You may compare the charges for all shipping methods, you will not be billed until you are ready to finalize your order.



Special note for EXPRESS delivery orders:  To insure fastest delivery, please enter your phone number in the NOTES section at checkout.  We will gladly write your phone number on your shipment in case your postal service needs to contact you.



DOMESTIC ORDERS (Shipped within the USA and it's Territories)

All orders are shipped via USPS.  Estimated Shipping times are based upon shipping method as published at www.usps.com.

  • Economy (First Class Mail):  Delivery within 3-5 business days of shipment
  • Priority: Delivery within 2-3 business days of shipment
  • Express: Next business day to most locations

 


 


INTERNATIONAL ORDERS

All orders are shipped via USPS in conjunction with your national postal system.  Estimated shipping times include transit time from our local USPS office to customs in your country.  Additional transit time depends on your national postal system.  Please note that these shipping times are only estimates as published at www.usps.com.

  • Economy (First Class Mail): 5 to 11 days.  In our experience, this can be longer!  Delivery to remote locations have exceeded 30 days.
  • Priority:  6-10 business days
  • Express: 3-5 business days.  In our experience, expect it to take up to 8 business days, longer for remote locations.

Some international orders can not be tracked online.  We will send you a "proof of shipment number" with every shipment.  With this number you may track your shipment while it remains in the USA.  Once it leaves a USA international sort facility, it may no longer be tracked.  The USPS is now offering tracking services to many countries.  The list of countries with available tracking is subject to change without notice.  Please visit www.usps.com to check if tracking is available in your country.  Muscleskins does not guarantee online tracking to any destination outside of the USA.

IMPORTANT!  While online tracking is now available to many international destinations, this does not mean that your order will be replaced or refunded if lost or damaged in transit. ONLY by purchasing the optional SHIPPING INSURANCE will be you be able to reclaim your losses if undelivered.  Muscleskins recommends insuring all shipments.  If your order will be shipped to Russia, South Africa, or anywhere in South America, we STRONGLY encourage you to purchase the optional shipping insurance as these locations have a higher than average incident of lost shipments.

USPS regulations require that we list the contents of your shipment.  The contents will be listed as "men's clothing".  Depending on your country, import taxes may be added by your national customs office and remain the responsibility of the customer.  If you have special delivery requests, please contact us.  We are happy to accomodate you whenever possible.  If you are traveling to the USA on holiday, we will gladly ship your order to your hotel.


 


What to do if your order is not delivered.

  • UNINSURED SHIPMENTS:  Please visit www.usps.com and enter your tracking number.  If the USPS has no record of your shipment, contact us, we will gladly reship your order.  If your order has been accepted by the USPS, contact us anyway.  We always want to know if an order in not received so that we may give the best advice to others in your area.  However, we have access to no more information than what is posted on the USPS website.  Uninsured orders can not be re-shipped or refunded.  We suggest insuring your order next time!  If your order is returned to us as non-deliverable, we will contact you at the email address used when ordering and request that you confirm your shipping address.  We will gladly reship the order via USPS Economy mail at our cost.
  • INSURED SHIPMENTS:  As per USPS and U-Pic (our third party insurer for international shipments), we must wait 45 days from time of shipment to file a claim.  Hopefully, your order will be recieved by that time!  However, on the 46th day, please contact us immediately so that we may begin the claims process for you. 
  • FINAL OPTION FOR UNINSURED UNDELIVERED ORDERS:  You have the right to dispute your payment with Paypal for non-delivered orders.  Paypal may rule in your favor despite our posted store policies. We ask that you contact us first for resolution.  By opening a dispute for non-delivery of an uninsured shipment, you do NOT agree to our store policies as posted on our website and should shop elsewhere.  Once a dispute is filed with paypal for an uninsured shipment that is shown "accepted" on the USPS website, we will no longer accept orders from you regardless of Paypal's decision.  That decision is final.