When entering your name and shipping address, you MUST use the Western (Roman) alphabet! Your order will be shipped EXACTLY as you enter the name and shipping address, but the USPS may return any orders if addressed using Greek, Cyrillic, Chinese, Japanese, or Sanskrit characters. If a shipment is returned, your order will be delayed significanty and the shipping charges must be paid again before re-shipment.
USPS international shipping rates have greatly increased on January 21, 2017. Free international shipping is no longer available on orders over $100. Most orders shipped via Economy (USPS First Class Package) have a shipping charge of $15.75 regardless of whether you order 1 or several items. If the shipping weight exceeds 8 ounces, a higher shipping rate will show in your shopping cart.
All orders are shipped via USPS in conjunction with your national postal system. Estimated shipping times include transit time from our local USPS office to customs in your country. Additional transit time depends on your national postal system. Please note that these shipping times are only estimates as published at www.usps.com.
- Economy (First Class Mail): 5 to 11 days. In our experience, this can be longer! Delivery to remote locations have exceeded 30 days.
- Priority: 6-10 business days
- Express: 3-5 business days. In our experience, expect it to take up to 8 business days, longer for remote locations.
Most international orders can not be tracked once the shipment leaves the USA. I will send you a USPS tracking number with with every shipment. With this number you may track your shipment while it remains in the USA. Once it leaves a USA international sort facility, it may no longer be tracked. The USPS is now offering tracking services to many countries. The list of countries with available tracking is subject to change without notice. Please visit www.usps.com to check if tracking is available in your country. Muscleskins does not guarantee online tracking to any destination outside of the USA.
IMPORTANT! While online tracking is now available to some international destinations, this does not mean that your order will be replaced or refunded if lost or damaged in transit. ONLY by purchasing the optional SHIPPING INSURANCE will be you be able to reclaim your losses if undelivered. Muscleskins recommends insuring all shipments. If your order will be shipped to Russia, South Africa, or anywhere in South America, we STRONGLY encourage you to purchase the optional shipping insurance as these locations have a higher than average incident of lost shipments.
USPS regulations require that we list the contents of your shipment. The contents will be listed as clothing". Depending on your country, import taxes may be added by your national customs office and remain the responsibility of the customer. If you have special delivery requests, please contact us. We are happy to accomodate you whenever possible. If you are traveling to the USA on holiday, we will gladly ship your order to your hotel. PLEASE INCLUDE YOUR PHONE NUMBER during the checkout process, as it is required by USA customs. Failure to add your phone number may result in your national customs office sending your order back to me. If it is returned to me, an additional shipping charge may be required before re-shipment.