Support

Support

Orders & Shipping

All items are hand-made in the United States with great care.

Custom products will be created and shipped within 14 days. Stock designs will be produced and shipped within 7 days. Orders that contain both stock and custom items will be shipped within 14 days. Various shipping options will be available to you at checkout for regular or fast shipping times.

We accept Visa, Mastercard, American Express, Discover, Diners Club, and JCB payments from customers worldwide.

Returns & Refunds

Stock items may be returned within 7 days of delivery for a full refund of the returned item(s). Unfortunately, custom items cannot be returned for a refund. Shipping and handling costs are not refundable. You are responsible for return shipping costs.  Refunds for the returned item(s) will be made upon receipt of the returned item(s) to the credit card originally used for the order or for store credit (your choice).

Refund requests are to be submitted by email to service@muscleskins.com. Please include your original OrderID and the name(s) of the items being returned.

Sizing & Fitting

Muscleskins Size Chart

Muscleskins sizing runs smaller than most manufacturers for a snug fit while swimming. If you are in-between sizing, we recommend ordering a size up.  Please note that actual dimensions will vary slightly between waist sizes and pouch styles.  All ½cm suits stretch less than the other side widths, we strongly encourage ordering a size up if you select ½cm sides. As a rule, Americans find our sizing very small, whereas many international customers find it more the “norm”.
SIZE WAIST (inches) Waist (centimeters)
S 26" – 29" 66cm – 74cm
M 29" – 32" 74cm – 81cm
L 32" – 35" 81cm – 89cm
XL 35" – 38" 89cm – 96cm
XXL 38" – 42" 96cm – 106

Security & Privacy

Stock items may be returned within 7 days of delivery for a full refund of the returned item(s). Unfortunately, custom items cannot be returned for a refund. Shipping and handling costs are not refundable. You are responsible for return shipping costs.  Refunds for the returned item(s) will be made upon receipt of the returned item(s) to the credit card originally used for the order or for store credit (your choice).

YES! Check out the policies, terms, and conditions we adhere to:

We only share the information that’s absolutely necessary to process and ship your order. Please read our Privacy Policy for full details.